Wednesday, June 8, 2011

Sweet talk wins everyone's heart

                                         Sweet talk wins everyone's heart
Long ago. in a village there lived 2 neighbours namely Ramanna and Bheemanna. Both of them are selling fruits. They had their shops opposite to each other. It was the season of mango fruit. So, both of them were selling mango fruits. But Ramanna's shop is full of people who are eager to buy mango fruit. Eventhough, Bheemanna is also selling mangos, his shop is not crowded. Bheemanna started to suffer financial loss.
But Ramanna is becoming wealthier day by day by selling mangos. Bheemanna one day came home with this tension. At the same time, in his house his 2 children are fighting with each other. Bheemanna was engrossed in his own tension, he could not stand the quarrel between children. He angrily beated the children. Children started to cry.
By listening to all the chaos going on, Bheemanna's wife came out . She understood what had happened. She came near her husband and asked him what bothers him? Then Bheemanna replied Ramanna becoming wealthier by selling mango fruit. He is also selling mangos of superior quality. But people dont come to his shop. He is suffering financial loss because of this.
Bheemanna's wife thought for a while and replied "Ramanna talks sweetly with customers. Even if the mangos are a bit sour also, people will not complain by hearing the words of Ramanna. So, people come to his shop more and more often. He has captured the hearts of people by his sweet talk. If you start talking sweet with your customers , they will come to shop again and again. "
By hearing this, Bheemanna understood the success lies in sweet talk with people. He changed himself from that day onwards. Now even his shop is crowded.

1 comment:

  1. Great, a lesson for "customer-care" examination/rgd/slr

    ReplyDelete